Frequently Asked Question: Hair Cutting Shears

General:

Shipping

Warranty & Guarantee

Ordering

Maintenance & Tips


Q: Are your shears knock-offs or the real brands you advertise because I see your prices are lower than other websites? 

A: “NEVER PAY RETAIL” for your shears! Fact is most all NAME BRANDS shears use the same factories throughout the world to manufacture their shears. Bucchelli Shears buys from these exact factories & has the Bucchelli Shears logo B placed on our shears. Bucchelli Shears are the same shears as the big brand name except with our own logo and sold at a HUGE DISCOUNT. How we do it is simple: 1) We deal direct with you the end user 2) No middleman’s markup 3) No salesman commissions 4) No Media Advertising 5) Family run efficient business.

 

Q: Can you explain the 30 Day Money Back Guarantee?

A: If you are unhappy with your purchase, you may return it within 30 days of receipt for a refund or replacement. No returns will be accepted unless prior authorization has been granted from Bucchelli Shears  and a Return Authorization Number has been assigned.  To receive full credit (less shipping), your purchase must be returned with shipping pre-paid to the location specified by Bucchelli Shears and include the Return Authorization Number marked on the shipping box.  If the item you purchased included free shipping and handling, we deduct actual shipping and handling costs.

All items must be NEW (not used), in original packaging, and with all warranty cards, manuals, and accessories. Items returned with missing parts  (case, oil, colored finger rings etc ) will be charged a 20% restocking charge. Unauthorized returns will be refused.

 

Q: Can you provide additional information about the Manufactures Warranty?

IF YOU BELEIVE YOUR Bucchelli Shears ARE DEFECTIVE OR IN NEED OF SERVICE, MAIL THE SHEARS INSURED, TOGETHER WITH PROOF OF ORIGINAL DATE OF PURCHASE TO: 6917 VISTA PARKWAY N #20, WEST PALM BEACH, FL 33411

THIS WARRANTY DOES NOT APPLY TO ANY SHEARS THAT HAVE SUFFERED DAMAGE RESULTING FROM ACCIDENT, MISUSE, ABUSE, NEGLECT OR SERVICED BY ANY ONE OTHER THAN CUSTOM SHARPENING BY HAND

 

Q: What is your shipping and handling policy?

A: Orders are processed for shipping when received and are delivered on average in 3 business days depending on your location and weather conditions. We ship to the continental United States, including Alaska, Hawaii, Puerto Rico and Canada. We ship via the United States Postal Service’s Priority Mail. All orders placed on the Bucchelli Shears Web sites are subject to product availability and will be shipped according our shipping policies.

 

Q: Do you ship internationally? 

A: Yes, we do ship internationally.  Please contact us, and we will arrange international shipping to your home country.

 


Q: I want to place my order with you over the phone. Can I do that?

Certainly!  Our staff will be more than happy to take your order over the phone.  We take calls seven days a week @ any time!

 


Q: Is it safe to pay online with my debit card or my credit card? 

A: Yes, We Use SSL Secure Socket Layers for all online transactions and our security is checked daily. We are also Paypal verified.

 

Q: Do you ship to APO's? 

A: We are happy to ship to APO addresses.  We are honored to have our men and women in the Armed Services as customers.

 

Q: How do I choose what shears to buy?

A: Start with a good quality of steel. Next, make sure they fit your hand, select the length you normally use & then look for a handle style that feels good. Your shears should not cause strain or stress to your hand, thumb, and wrist or forearm while cutting.

 

Q: Where are the best shears made?

A: Most shears are made in Asia or Germany. You should look for quality of material (Japanese Cobalt 440C) and craftsmanship.

 

Q: How long before I need my shears sharpened?

A: While most scissors will last 4-6 months between sharpenings, the actual time will depend on how well you take care of them with proper maintenance.

The number of haircuts you can expect from each sharpening varies widely. The major factors that have an impact are; the quality of steel, how you take care of  your shears, and the amount of dry hair, dirty hair, chemically treated hair and course hair you cut. Each of the foregoing will reduce the number of cuts you can expect. Proper daily care will maximize your shears’ performance.

Common hair styling shear issues:

Why are my shears bending the hair?  The tension of the shears is too loose.
Why are my shears pushing the hair?  The tension could be loose.

 

Hair and Beauty Scissor Maintenance.
 
Tension. Check it daily! One common mistake is setting the tension too loose. While it may seem that you're saving your hand muscles, you're actually damaging the scissor edge and causing more stress to your hand! To test the tension, hold your shear by the finger hole and point the blades straight up, now lift the thumb hole up so the blades are fully open (no edges overlapping). Now, let go of the thumb hole and let the scissor close. It should not close more than half way! If it does, the tension is too loose. The blades need to ride against each other to cut properly, and when the scissor is too loose, the blades will push and/or fold the hair. The stylist's natural reaction is to push with their thumb, which puts undue stress on the hand and on the blades. It will actually cause the blades to dull more quickly, and the damage may require a scissor technician to do more than a normal sharpening / restoration, which can reduce the life expectancy of the scissor. Now, if the tension is too tight, in which case during the test the blades didn't close at all, you will be stressing your hand and the ride area of the blades, as any hair or dust could get ground into the metal. Most cutting problems with otherwise sharp shears are due to tension, so make sure you check it daily!

Clean, clean, clean those shears! Not only is built-up hair, oil, and dirt unsanitary and unattractive to your client, it can harm your scissors. Wipe your scissors between cuts with a clean cloth. Open the shear as far as you can and really get into the pivot area, the most common site for build-up. When clean, apply a drop of scissor lubricant to each blade in the pivot area. This will help make sure the scissors operate smoothly for the next cut. Also clean your scissors at the end of the work day. Lastly, never use your shears to cut anything other than hair.